Frequently Asked Questions
Do you sell new or used furniture?
Where does your new furniture come from?
We order new furniture and decor from the following companies:
- Acme Furniture
- Albany
- Ashley Furniture
- Coaster
- Coast to Coast Imports
- CrownMark
- Home Trends & Design
- International Furniture
- Million Dollar Rustic
- Simmons/United
- Steve Silver
- Torrans Manufacturing
- UMA Industries
Does it cost more to order from the catalog?
Do you offer any warranties?
Do we have to put the furniture together ourselves?
Do you deliver?
Delivery is usually available within a day or two in the Greater Austin Area. Delivery prices vary, please call or come by for the delivery quote. Factors that may increase delivery charges:
- If we have to send more than one delivery guy (you save if you can help!)
- You live far away
- The item you bought is heavy and it needs to go up three flights of stairs!
I saw an ad for something on Craigslist, do you have it in the store?
Maybe. We have about 10,000 square feet to display our furniture (and other fun things) and access to thousands of items from the catalogs. We place ads for everything we CAN get in the store, but don’t always have on hand. Typically newly placed orders will arrive in about one week.
How long does it take to get something from a catalog?
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For Coaster & Crown Mark we place orders every Monday morning. We usually receive shipment on Wednesday or Thursday. Every few months we get the odd order that takes a few days longer.
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Sometimes these companies may have items on back order. We usually find out when we place the order on Monday morning and will call you asap to let you know.
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Sofa companies that make their stuff here in the states (Albany, Newport, United Furniture Ind., American Furniture Mfg) don’t make anything until we order it. Please call to find out our current stock and if we have anything on order. Special orders can take from 2 to 10 weeks, it really depends!
Austin's Furniture Depot
7511 Burnet Rd
Austin, TX, 78757
(512) 323-5222
austinfurnituredepot@gmail.com
Hours
Mon–Sat 10-7pm
Sun 11-6pm